Hyatt at Fisherman's Wharf
The Hyatt Fisherman's Wharf is located at Street just a few blocks from the famous Pier 39. The tram stop is very close to the hotel, from the airport one could take either a taxi or the BART to Civic Center Station and a taxi from there or a bus. Not the best and easiest way, but doable if one is travelling light.
The hotel is shaped like a O with an annex building and has only five floors. A small place in front of the hotel offers guest the ability to park the car, check in and then park the car or use valet parking.
Once inside the hotel there is a small lobby. Opposite the entrance are the desks to check in and out guests. There are only two desks, which might cause some waiting times, if it is busy time. A concierge desk is next to the check in. A few lounge chairs are also available. The lobby lounge is very bright in terms of light and design. Modern paintings and art work is placed there.
The meetings room are located in the basement, which could be reached from the main lobby by a staircase. The major number of elevators are reaching this level, but skipping the lobby level, which seems to confuse a few guests who end in the lower level instead of the lobby level.
The hotels offers a restaurant, which are located on the lobby level or the street level. I would rate them as a more expensive, but definitively not upscale or overpriced. It is just that there are a few restaurant which are cheaper and offer the same quality.
The gym is located on the fourth floor. It is a room in the building without windows, so no natural light. The equipment is modern and in good conditions. Available are treadmills, steppers, bikes, cardiovascular machines and machines for body training. I would rate is as big enough for the seize of the hotel. I have not seen it too crowded. The gym is open 24 / 7.
The pool is in a courtyard and open from 08:00 to 21:00. The pool is not that small, app. 10 x 4 metres. Sun chairs are standing around the pool like chairs and tables . A small heated Jacuzzi is also available. Towels are provided in the hallway in the hotel next to the door to the pool. There is not changing room available, which is a bit thumbs down.
A business center and conference rooms are available as well..
visited on California + London (LA + Bay Area)
Stays April 27, 2010
direct link to hotel Hyatt at Fisherman's Wharf
Arrival Date: 27 April 2010
Departure Date: 28 April 2010
Room type booked: Kind Room
Rate Plan: SOLOGP Rate (incl. 1500 GP Pts, 25 USD F&B Voucher)
Room Number: 0439
Room Rate: 119.00 USD (excluding taxes)
Status of Guest Program: Platinum
I arrived at the hotel around 14:20 and parked my rental car in front of the hotel. The bellboy approached me and told me he could park the car in the garage for 48 USD excluding taxes. He informed me also that there a few garages nearby, which are around 25 – 30 USD / 24 hours. I was not sure, if I needed the car again right now, so I told him, I will check with friends after I checked in and let the keys with him for now.
The check in desk was staffed with two agents, one was busy, while the other was available. I was friendly greeted and the reservation was taken out of the reservation system. I was informed about the use of the 25 USD food and beverage service in the 'Knuckles' restaurant. I was also informed about the bonus points and of opening hours and location of gym and pool. I was also told, that the use of the internet is free. The fee would be waved during check out.
I was explained how to reach my room, but was not accompanied to my room. Not a big problem and not expected.
My room was located on the 4th floor and far away from the elevator.
The shape of the room was similar to that in Santa Clara.
There was not real hallway as one is directly accessing the room. On the right side was the closet for jackets and a place to put your carry on. In the closet was the safe as well as ironing board and iron.
On the left side was a sliding door to the bathroom with shower, toilet and sink.
The bathroom was not refurbished and the design looked form the time as the hotel was built, which must have been modern at this time. I looked a bit like late 70ies and I have to admit like the appearance. Definitively better than the sometimes really awful design of the 80ies. But again from my impression the bathroom was a little bit of the dark side.
A big mirror was placed behind the sink. The hair-dryer was placed in a bag located under the sink, Bathroom Amenities were the standard ones of Hyatt (Gingerbread).
The shower head was okay, but there was only one rainforest shower head, no additional hand shower. A glass wall separated the large shower cubicle from the bathroom but not real door, so one could not avoid water dripping on the floor while taking a shower.
Towels were provided for three persons, but there was no bathrobe or slippers.
The room was of average to larger size, I would think of the same seize, maybe a bit larger, than the one I had in Santa Clara two days earlier.
The room had a king bed on the left side. The mattress was okay, not too soft, a little bit harder would have been nice however. Two bedside tables with lamps on it. An iPod docking station was placed on the right bedside table but a mp3-player could also be connected to it. An chaiselounge was placed next to the wall to the bathroom, a really comfortable place to relax.
The working desk was placed on the left side. It was big, but I disliked that the Flat TV was also placed on the desk, albeit a bit higher. But one was looking in the screen of the TV and I think the place was not the best one. There were power outlets at the desk which was on the other side really helpful and there were enough outlets to plug a charger for a mobile device and the laptop the same time. A lamp was there also, so working was not really a problem. A phone was available at the desk and the wired and wireless signal was okay, strong enough to use if for up and download.
A second standing lamp was next to the desk.
The furniture in the room was okay, modern and the style was nice. There were barely any scratches or stains visible. The design was a change from the average hotel room decoration one had experienced some years ago. Luckily the flower wallpaper and green carpet changed to a more modern appearance in the most hotels and the Hyatt Fisherman's Wharf was no exception. Unlike the design in Santa Clara and also of the Hilton SFO Airport, this room had more dark colours, which made the room more a bit of the dark side and especially the area in front of the closet was really dark. At least a brighter light would have been helpful.
Tea and coffee facilities were placed under the sink in the bathroom.
I had requested a late check out at 14:00, which was confirmed immediately.
I met with relatives for an aperitif in the Knuckles bar. The service was good and the staff attentive. The prices for wine were of the higher side, but the beer was okay and so were soft drinks. The menu looked not that bad either, but we nevertheless decided to head for Chinatown to the favourite spot of my relatives.
Check out was fast, the bill was okay, the Internet was not on it,
I have to admit I am still impressed after my second stay in a Hyatt Hotel. Staff was again friendly and helpful, status recognition was good and this for a mid tier level. The location near Fisherman's Wharf is really good, the down are the high rates for parking (but that is not uncommon for downtown San Francisco). The room is nice, though a bit of the darker side using darker colours. The pool is okay, although it would have been nice to have a locker room close to the pool. But aside that, the hotel offered everything I needed and the rate was not that expensive. I will definitively stay at the Hyatt again if I am in this area.