The Westin Kuala Lumpur
Have read much about the new Westin in KL (and also a very detailed hotel report of Flyertalker Chris26WI in another German speaking forum) I decided to book by using the 3=2 stay special and book a room on the executive level.
The hotel is near the main shopping district with many shopping malls in the
neighbourhood, is less than five minutes to walk to the nearby Monorail Station
Bukit Bintag. Unfortunately there was a big construction area just opposite the
hotel and also at the rear, where a new skyscraper it under construction. But
at least the building at the rear front is not a big issue in my eyes.
I was greeted by a bell boy and head to the reception to check in.The lobby was crowded and as they noticed, that I booked a room on the executive levelthey decided to check me in at the executive level and so we head to the 33rd floor where the executive level check in was located. During the ride in the
elevator, I chatted with the agent about the hotel and its features and noticed
that the hotel was now opened for a little bit more than one year.
At the check in on the 33rd level I was greeted by two agents. One of them checked me in, while the other showed me the executive lounge and asked if he
could bring me some soft drink, which I welcomed and get an bitter lemon.
There are several restaurants in the hotel, which I did not use, but the menu
looked very good and the prices seem not too high.
The gym was well equipped; I used it twice and had a nice female staff. The
staff was relaxed and young and we had quite some fun. The pool is okay, in
fact there are two pools, one big pool and another smaller one, especially for
younger children. Several chairs and tables and deck chairs were available and
the staff of the Restaurant took care about the pool guests. On a sidenote, if
would have been better, if you could enter the pool area out of the changing
room directly; so you have to pass the restaurant.
The steambath in the changing room was out of order, the changing room had
several lockers, the keys were available at the gym and this area was also
designed in a modern style.
As written above, the lounge was in the 33rd level and offered superb view
either to Petronas Twin Tower and KL Tower. Two conference rooms are available
and also a room with two internet terminal (every guest of the executive level
rooms could use it for one hour a day).
The hors d’oeuvres were good, again some sort of dim-sum, some sandwiches and
petit-fours. Two hours in the evening were alcoholic drinks available (White,
Red and Rose Wine, Whisky, Bacardi, etc.) and you could mix drinks of your own
or get the drinks mixed by the lounge staff. Just before the cocktail hour (in
fact two hours) is over, the staff addressed every lounge guest which a more or
less empty glass that the cocktail hours is over and if hey could bring you
some last glass. A very nice and personalized touch of the lounge staff.
Non-alcoholic drinks are available during the opening hours of the lounge (6.30
Breakfast was also served in the lounge – in this hotel I could not chose
between either lounge or coffee shop, I have to had breakfast in the lounge –
and contained of two warm meals and some salad, salmon, marmalade and jam, and
several sweet cakes.
Stay: 22 October 2004
Visited on RTW 2004 Trip
Date: 22 October 2004
Departure Date: 25 October 2004
type booked: Executive Club Room with heavenly bed
Rate Plan: Buy
2 get 1 free
Room Number: 3504
Room Rate: 370 MYR (+ tax and
service charge, incl. breakfast in lounge, 3rd night free
of Guest Program: SPG Gold
The room was located on the 35th
floor, which is the highest floor of the hotel. I have a room facing
to the back. The room was nice with a wooden floor in the entrance
area and carpet in the room.
The bathroom is very big, I
think it is even bigger than that in the Sheraton, with a separate
w.c.. The sunk was stylish and very modern as was the shower cabin
with its glass cabin with two separate shower heads and a separate
bath. Two bathrobes were hanging in the bathroom.
The room had
a very big window covering nearly the whole wide of the room. A desk
was placed facing the entrance with a modern lamp. One problem by
this position was you could hardly see the screen of you notebook
without a curtain-darkened room while sun was shining. The phone has again a LAN Connection, but I did not get a W-LAN signal.
The bed was big and very comfortable, the closet in the entrance big to
hang you clothes. Again a turndown service was offered.
seems that the housekeeping had some trouble with the coffee
facilities in the room. They have the Hungarian style coffee pot,
where you must push the filter to the bottom. They replace the coffee
but did not clean the coffeepot on both days I used it.